Sobre a vaga

Our client is seeking a Senior ServiceNow Project Manager to serve as a strategic bridge between their U.S.-based management and development teams and the nearshore technical team.

This role requires a seasoned ServiceNow expert with 10+ years of experience , capable of overseeing end-to-end platform implementations, managing cross-functional teams, and translating complex business requirements into technical solutions.

Key Responsibilities:

• Act as liaison between U.S. stakeholders and nearshore ServiceNow development team.
• Drive full lifecycle implementations of the ServiceNow platform.
• Manage project timelines, documentation, and cross-team collaboration.
• Analyze business needs and translate them into ServiceNow configuration and process improvements.
• Lead requirement-gathering sessions and oversee project deliverables.

Required Qualifications:

• 10+ years of hands-on experience with the ServiceNow platform .
• Proven track record in end-to-end implementations .
• Strong experience in project management and team leadership.
• Excellent communication and stakeholder management skills in English (C1+ level) .

Bonus:

• Experience with HR Service Delivery (HRSD) or other HR modules within ServiceNow.

This is a remote opportunity , offering an exciting chance to work in a global environment and lead strategic ServiceNow initiatives.