Sobre a vaga

Descrição da vaga Main Responsabilities: Carry out 3rd-level support for all IAM topics of the Robert Bosch GmbH focused on One Identity Manager Identify, clear and dispatch incidents in the area of Identity/Access Management across platforms while observing the specified quality regulations Analyze incidents in depth, identify error causes, transfer to and exchange with IAM Problem Management for the benefit of the affected users. Process/respond to questions/comments in the related support ch…