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Job Title Account Executive Job Title: Account Executive - Americas Position type: Inside Sales / Account Executive Location: São Paulo Job ID: R32849 About Your Business Area/Department: The Inside Sales department is responsible for offering specific technology solutions for the tourism sector, meeting the needs of travel agencies and tour operators in the market. This department focuses on building strong relationships with customers, understanding their demands and offering products that optimize their operations, such as reservation systems and travel management. In addition, the sales team works to expand Amadeus' presence in the market, promoting innovations and ensuring that its customers have access to the tools they need to compete effectively in the tourism industry. Summary of the role: The main purpose of Inside Sales is to deliver sustainable and profitable growth through digital sales to Amadeus customers/prospects, automating sales processes and methodologies for the region. This role will be responsible for Identifying and capturing new business opportunities within a specified geographic territory and/or customer segment In this role you’ll: Acquisition: - Contribute to the preparation & delivery of the quarterly sales plan for the region and identification of the target customer and prospect groups based on pipeline renewals, booking volumes variation using dedicated analytical tools in Qlick and Sales Force. - Identify and capture new business opportunities within a specified geographic territory and/or customer segment (small to medium deals) remotely - Promote and sell products, services and solutions through direct contacts, virtual events and road shows (webinars). - Using virtual selling tools, deliver business or product presentations. Also, bring product experts who may be based in their markets/regions to enhance the relationship and improve the probability of successful sales. - Identify customer specific needs and deliver compelling virtual sessions to present the proposal and using digital tools walk the customer through the implementation/onboarding process. - Using various digital communication channels (email, instant messaging, video calls, etc.) manage and negotiate to achieve a deal closure. Retention and Account Management - Ensure retention and growth of market share through upselling and development of existing customers - Using virtual selling tools (video calls, live presentations - Teams, Zoom) identify and qualify business opportunities by establishing and developing relationships with top level executives - Support the delivery of the marketing plan by analyzing webinar outcomes, following up on webinar attendees and support the awareness and educational digital activities in1-to-1 or 1-to-many activities. Sales Pipeline Reporting and Analysis - Participate in the preparation of the quarterly sales plan and identification of the target customer and prospect groups using dedicated analytical tools in Qlick and Sales Force. - Report weekly or bi-weekly to Inside Sales Head on the sales pipeline and campaign progress and provide insights and market intelligence. - Ensure the correct customer approach rate on monthly, quarterly and yearly basis, as defined by management. - Monitor and manage the sales pipeline velocity at desired level About the ideal candidate: Education: University degree or Higher Education in Business, Computer Networking, Commerce, or other relevant studies Relevant Work Experience: Must have a minimum of 3-5 years of proven track record in IT or Travel sales for a multinational or global company Business Understanding: Understanding of and/or prior experience with travel industry and travel agency environment desirable and will be treated as an advantage Computing: Expert level in MS Office business applications Languages: Spanish, English and Portuguese Competency Skills: Communication and negotiation skills is a key competency Results Oriented Strategic Planning and time management Overcoming barriers and closing skills Proactive Teamwork What we can offer you: Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. Work from anywhere: onsite, hybrid or fully remote. Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow. Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!