Associate Support Analyst

Associate Support Analyst

Associate Support Analyst

Exadel Inc (website)

3 horas atrás

Nenhuma candidatura

Sobre

  • Why Join Exadel
  • We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
  • From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving.
  • What You’ll Do
  • Provide onsite technical support to users, troubleshooting basic issues related to the Windows operating system and hardware
  • Perform basic hardware maintenance, including replacing defective parts and installing peripherals (keyboard, mouse, monitor, etc.)
  • Assist with software installation and configuration, with a focus on the Microsoft Office suite
  • Deliver friendly and efficient service, maintaining strong interpersonal relationships with users
  • What You’ll Bring
  • Degree in Computer Science, Information Systems, or a related field, or a technical IT degree
  • Intermediate knowledge of the Microsoft Office suite
  • Good knowledge of the Windows operating system and maintenance routines
  • Basic hardware knowledge
  • Strong communication skills and the ability to work well with people
  • Nice to Have
  • Fluent English
  • Previous experience in technical or IT support
  • Legal & Hiring Information
  • Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
  • Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
  • Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
  • Your Benefits at Exadel
  • Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
  • International projects
  • In-office, hybrid, or remote flexibility
  • Medical healthcare
  • Recognition program
  • Ongoing learning & reimbursement
  • Well-being program
  • Team events & local benefits
  • Sports compensation
  • Referral bonuses
  • Top-tier equipment provision
  • Exadel Culture
  • We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.