Sobre

• Our Company
• Tenchi is a Cyber Security company building innovative technology focused on Third-Party Cyber Risk Management for businesses. Founded by serial entrepreneurs and supported by solid institutional investors, we are driven to disrupt this fast-growing industry.
• Tenchi was created to tackle a real challenge: companies often face security risks because their third-parties don’t maintain the same level of cyber protection. This gap leaves even the largest organizations potentially vulnerable to incidents they can’t directly control. That’s exactly where we step in.
• Our TPCRM SaaS solution, Zanshin, is the only global TPCRM solution that offers both inside-out and outside-in visibility - combining external attack surface monitoring with automated, continuous, and non-intrusive assessments of cloud infrastructure (IaaS, PaaS, SaaS) and security controls.
• Our People and Culture
• At Tenchi, we build innovative technology to help companies secure their ecosystems with transparency and peace of mind. We are ambitious and purpose-driven. Our culture is rooted in intentionality, transparency, and action. We move fast, communicate openly, and invest in people who want to make an impact.
• As a 100% remote company with team members across Brazil, the US, Canada, Argentina, and Spain, we embrace flexibility while solving meaningful challenges together.
• 🎥 Want to know more about our DNA? Watch the video. https://www.youtube.com/watch?v=HK8J07hWv30&feature=youtu.be
• What will you do?
• Help Tenchi clients understand our product features and best practices for reducing cyber risk in cloud environments, ensuring the successful adoption of our product integrated into the client's third-party risk management process.
• Perform routine operations to meet our clients' requests, generating insights to guide future automation of these operations.
• Diagnose product-related issues and work with the technical support and engineering teams to resolve client issues efficiently.
• Monitor the health of client environments and collaborate with them to drive product adoption.
• Work with the product team by providing customer feedback and offering insights for product improvements and enhancements.
• Proactively engage with clients to identify their needs, concerns, and areas for improvement, assisting them in achieving their cybersecurity objectives.
• Track and report key metrics such as client satisfaction, product usage, and retention.
• Assist in the creation and maintenance of client-facing resources, such as FAQs, product documentation, and best practice guides.
• Experience with Python programming and task automation is a plus.
• Experience building and maintaining QuickSight, PowerBI, and other analytics dashboards is a plus.
• What do you need to know?
• Bachelor's degree in Technology or Information Security.
• Ability and interest in working consultatively, focusing on providing continuous services to clients.
• Strong communication skills, both oral and written, are essential.
• Experience with Cloud Security, programming, analytics, and information security tools such as CSPM, CWPP, security scoring, GRC, vulnerability scanning are pluses.
• Advanced English is a mandatory requirement.
• Spanish is a plus.
• We are confident that you will have the opportunity to work with bleeding-edge technologies in a nice environment where everyone strives to grow and learn.
• We invest in our people in many ways, including on-the-job training and exceptional development tools. We encourage scientific publications, conference,and workshop participation, in our fields of expertise.
• We offer an attractive compensation package with the opportunity to work from anywhere in the world.