Sobre

• With more than 45,000 employees and partners worldwide, the Customer Experience
• and Success (CE&S) organization is on a mission to empower customers to
• accelerate business value through differentiated customer experiences that
• leverage Microsoft’s products and services, ignited by our people and culture.
• We drive cross-company alignment and execution, ensuring that we consistently
• exceed customers’ expectations in every interaction, whether in-product,
• digital, or human-centered. CE&S is responsible for all up services across the
• company, including consulting, customer success, and support across Microsoft’s
• portfolio of solutions and products. Join CE&S and help us accelerate AI
• transformation for our customers and the world.

• The Global Customer Success (GCS) organization, an organization within CE&S, is
• leading the effort to enable customer success on the Microsoft Cloud by
• harnessing leading, AI-powered capabilities and human expertise to deliver
• innovation solutions that accelerate business value, drive operational
• excellence and nurture long term loyalty.

• We are looking to hire a hands-on Cloud Solution Architect (CSA) to join our
• diverse, talented, high performance, and innovative team, focused on driving
• Azure Infrastructure and Azure Application Migrations via the Cloud Accelerate
• Factory. The Cloud Acceleration Factory is best suited for individuals that are
• highly technical, solution focused and have a passion for Project Management.
• The Cloud Acceleration Factory provides opportunity to drive feedback into
• Microsoft’s core product teams to help improve our platform.

• CSAs are senior individual contributors who operate globally and engage directly
• with customers. It is a hands-on technical and governance role spanning across
• design, build, and production.

• This role is flexible in that you can work up to 100% from home.

• Microsoft’s mission is to empower every person and every organization on the
• planet to achieve more. As employees we come together with a growth mindset,
• innovate to empower others and collaborate to realize our shared goals. Each day
• we build on our values of respect, integrity, and accountability to create a
• culture of inclusion where everyone can thrive at work and beyond.