Sobre

• Paired is a dynamic agency focused on connecting exceptional talent with innovative companies in need of their skills. As a pioneer in the realm of remote work, we value community, collaboration, and creativity. Our goal is to empower individuals with flexible job opportunities while nurturing an inclusive and supportive environment.
• We are looking for a Community Engagement & Moderation Specialist to join our client's team. This remote position is key to building and maintaining a robust online community, ensuring that our platforms foster positive engagement and constructive dialogue. The ideal candidate will possess strong moderation skills and a passion for cultivating vibrant community interactions.

Responsibilities

• Facilitate and moderate conversations across various social media platforms, ensuring a respectful and inclusive environment.
• Respond to community inquiries, comments, and concerns in a timely and professional manner.
• Identify and escalate any potential issues or conflicts that may arise within the community.
• Monitor community feedback and engagement metrics, providing insights for improvement.
• Develop and implement community engagement strategies to drive participation and interaction.
• Collaborate with marketing and content teams to align community initiatives with broader brand goals.
• Maintain a content calendar for community interactions and engagements.
• Compile regular reports on community engagement trends and activities.
• Bachelor's degree in Communications, Marketing, or a related field.
• Experience in community management, social media moderation, or related roles (2+ years preferred).
• Excellent written and verbal communication skills, with a focus on brand voice and tone.
• Proficient in social media platforms and moderation tools.
• Strong organizational skills with the ability to handle multiple projects and tasks simultaneously.
• A proactive approach to community engagement and conflict resolution.
• Experience working in remote teams or environments is a plus.
• A genuine interest in building community and fostering positive interactions.
• Competitive salary.
• Ability to work remotely.
• Collaborating with international teams, as you will be working for global company.
• This role is open to individuals of all experience levels, including fresh graduates and stay-at-home parents looking to re-enter the workforce.