Sobre

• Location: São Paulo, Brazil (Hybrid work model)
• Why You Should Join Fluke?
• For over 75 years, Fluke has been a global leader in test and measurement equipment, known for innovation, precision, and reliability. Since establishing operations in Brazil in 1998, we've been committed to delivering solutions that promote safety and efficiency across diverse industries. As part of our team, you’ll gain hands-on experience in a collaborative environment that values learning, growth, and impact.
• What You’ll Do
• As a Customer Service Intern, you’ll play a key role in supporting our Brazilian market operations. You’ll work closely with customers and distributors to ensure a seamless post-sales experience, while developing technical expertise and communication skills.

Your responsibilities will include

• Assisting end users and distributors with product specifications and technical information
• Supporting customers with application-related inquiries and proper equipment usage
• Managing warranty claims and product replacement processes to ensure customer satisfaction
• Collaborating with Authorized Service Providers (ASPs) to facilitate service delivery
• Tracking service requests and maintaining clear communication with customers and partners
• Generating reports and supporting internal performance tracking
• Contributing to process improvements and initiatives that enhance the customer experience
• What You Bring

Must-Have Qualifications

• Currently enrolled in an undergraduate program in Electrical or Electronic Engineering
• Expected graduation date after December 2027
• Basic understanding of electricity and electronics
• Intermediate proficiency in English (reading and writing technical materials)
• Availability to work on-site in our São Paulo office (hybrid model)

Preferred Qualifications

• Familiarity with metrology concepts
• Experience using digital tools to improve efficiency

Key Competencies

• Adaptability & Initiative: Proactive in identifying opportunities and navigating change
• Digital Fluency: Comfortable engaging with digital platforms and tools
• Empathy & Collaboration: Ability to understand and balance the needs of customers, distributors, and internal teams
• What You’ll Get
• Competitive internship allowance
• Meal and transportation benefits
• Supportive, learning-focused work environment
• Opportunities for technical and professional development within a global industry leader
• #LI-NL1
• #LI-Hybrid