Customer Service (LatAm)

Customer Service (LatAm)

Customer Service (LatAm)

Hey Lieu

2 horas atrás

Nenhuma candidatura

Sobre

  • Role Overview
  • We are seeking a highly organized and proactive Virtual Assistant to support our clients with various administrative and operational tasks. The ideal candidate is detail-oriented, resourceful, and comfortable managing multiple priorities in a remote work environment.
  • Key Responsibilities
  • Administrative Support: Calendar management, appointment scheduling, and email correspondence.
  • Task Coordination: Manage projects, ensure timely task completion, and maintain organized documentation.
  • Data Management: Update spreadsheets, prepare reports, and perform data entry as needed.
  • Customer Support: Respond to client inquiries and provide excellent service via email, chat, or phone.
  • Social Media Support (Optional): Schedule posts, monitor engagement, and assist with content creation.
  • Other Ad Hoc Tasks: Provide flexible support based on client needs.
  • Requirements
  • Experience: At least 1 year as a Virtual Assistant or in a similar remote role.

Skills

  • Proficient in tools like Google Workspace, Microsoft Office, and project management software (e.g., ClickUp, Asana).
  • Strong written and verbal communication skills in English.
  • Exceptional organizational and time management abilities.
  • Tech Savvy: Comfortable using online tools and learning new systems quickly.
  • Availability: Ability to work during US business hours.
  • Work Setup: Reliable internet connection and a quiet workspace.
  • Preferred Qualifications
  • Experience in customer service, social media management, or bookkeeping.
  • Knowledge of CRMs like HubSpot.
  • Familiarity with video conferencing tools like Zoom and Google Meet.
  • What We Offer
  • Competitive compensation.
  • Opportunities for growth and skill development.
  • Supportive team culture with virtual collaboration tools.
  • Flexibility to work remotely from anywhere.