Sobre

Let's get this out of the way. These are the basic traits we expect from you

• You can hold your own in tough negotiations, remotely and in English, with sharp customers who play hardball.
• You run toward problems. You're OBSESSED with finding solutions.
• You can juggle ten plates in the air without dropping one. You're able to tackle several problems at once, prioritize, and make things happen.
• IF YOU'RE UP FOR THE CHALLENGE, KEEP READING!

About Mini O

• We manufacture and sell backyard studios in the US.
• Founded in 2020 and has sold 300+ units since then.
• This is what we stand for: https://minioffice.co/mindset
• And this is the kind of people we like working with: https://minioffice.co/join

About the job - responsibilities

• Own the relationship with customers from the moment they purchase our product to the final installation and after-sales.
• Actively communicate with the customers and keep them updated throughout the process.
• Get testimonials and reviews after the order is fulfilled.
• Get referrals so we can sell to their contacts/friends.
• Identify corporate sales opportunities.

What are we looking for

• English: native speaker or near-native fluency.
• Relevant experience interacting with demanding customers, either in sales or customer support.
• Doer: perfect is the enemy of good.
• Positive mindset: when a problem arises, always focus on how to solve it. We don’t want that person that has a problem for every solution.
• People’s person: needs to be eager to talk to the customers. If the candidate doesn’t like speaking on the phone, it’s a non-starter.
• Self organized and self managed: the ideal candidate documents their learnings, manages their own agenda, keeps track of KPIs and goals.
• Name your salary: You’ll earn based on the impact you make in the company, and the complexity of the challenges you can take on.
• Stock vesting after month 12 if you prove you add substantial value to the company.
• Freedom: flexible hours and work from anywhere.
• 3 weeks off + US holidays.
• Type of contract: W2 (for US-based candidates) or contractor agreement (for non-US candidates).