Sobre

• About the role
• As a Customer Success Manager focused on ServiceNow, you will own the post-sale relationship, ensuring onboarding success, adoption, and long-term value realization.

What you will do

• Own the customer lifecycle for ServiceNow accounts
• Drive adoption and measurable outcomes
• Build strong stakeholder relationships
• Lead business reviews and success planning
• Support renewals and account growth

What you bring

• 3–6+ years in Customer Success or Account Management
• Hands-on experience with ServiceNow
• Experience supporting Brazil clients
• Strong communication skills (Portuguese / English)

Nice if you have

• ServiceNow certifications
• Experience in SaaS or IT consulting
• Enterprise client exposure

Equal Opportunity Employer

• AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.