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Position Overview: ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students. As we continue expanding, we seek a detail-oriented and proactive Customer Success Specialist with a focus on Refunds and Escalations to join our dynamic team. In this role, you will manage client retention, handle refunds and billing i…