Sobre

• WE ARE HIRING A SALES DEVELOPMENT REPRESENTATIVE
• Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?
• If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.
• At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.
• We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.
• We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.
• Why Us?
• We're not just any company – TLC’s team thrives on innovation, creativity, and bold ideas. You’ll be at the forefront of our expansion, shaping the future of our success - we’ll make sure you grow as fast as we do!
• Work with the world’s biggest brands to create amazing campaigns
• Competitive salary + uncapped commission structure!
• Collaborative and dynamic team culture –every win is celebrated
• Excellent learning & development opportunities

Here are a few things that we've got to offer

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing

• Our Sales Development Representatives are the catalyst for TLC's next wave of success. The first point of contact for potential clients, setting the stage for long-lasting partnerships with industry leaders. This isn't just any telemarketing role – it's a chance to be a true ambassador for TLC, igniting interest in our innovative customer acquisition, retention, and loyalty solutions.
• Drive daily outbound to contacts and warm prospects via phone, email (Outlook), LinkedIn, and other channels.
• Identify, research and generate new opportunities within target accounts across our ideal client profiles including FMCG, QSR, Banking, Telco, and Digital Platforms.
• Embark on a strategic outreach mission, targeting decision-makers across various sectors
• Leverage your persuasive skills to secure valuable meetings for our Business Development team
• Become a master of our CRM system, ensuring perfectly timed, impactful outreach
• Conduct insightful research to understand prospects' industries, challenges, and opportunities
• Build a powerful professional network through LinkedIn and other platforms
• Articulate TLC's unique value proposition with confidence and clarity
• Overcome objections with finesse and turn initial scepticism into genuine interest
• What We're Looking For
• Telemarketing, lead generation, outbound prospecting or sales experience
• A natural communicator with the ability to build rapport quickly and effortlessly
• Solutions focussed, you see "no" as a challenge, not a roadblock
• A curious mind, always eager to learn about new industries and business trends
• Tech-savvy with CRM experience and a knack for social media networking
• High emotional intelligence and a client-focused mindset
• A self-starter who also thrives in a collaborative team environment
• Unwavering professionalism, integrity and a positive attitude
• Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
• At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.
• A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
• If you're excited by everything we've told you, then it's time to apply!