Estágio em Customer and Partner Experience (CSR)

Estágio em Customer and Partner Experience (CSR)

Estágio em Customer and Partner Experience (CSR)

Hp

3 horas atrás

Nenhuma candidatura

Sobre

  • Description - Support the CSR team in executing End customer, Distribution and Retail order operations, backlog management, and customer engagement. This internship provides hands-on experience in the Lead-to-Cash process and contributes to operational excellence and customer satisfaction Responsibilities: - Support daily order management operations, including order entry, validation, and tracking using SAP S/4HANA. - Assist with monitoring and resolving order processing issues, working closely with cross-functional teams (e.g., Sales, Logistics, Finance). - Participate in data analysis and reporting activities related to order status, backlogs, and fulfillment KPIs. - Contribute to process improvement initiatives, including documentation and testing of new SAP functionalities or enhancements. - Help ensure data accuracy and compliance with internal policies and customer requirements. - Attend team meetings and contribute to project discussions and operational reviews. Currently pursuing a degree in Business Administration, Supply Chain Management, Engineering, Information Systems, or related field. - Basic understanding of supply chain or order-to-cash processes is a plus. - Interest or prior exposure to ERP systems, especially SAP S/4HANA, is an advantage. - Proficient in Microsoft Office tools (Excel, PowerPoint, Outlook). - Effective communication, collaborative mindset and teamwork skills in cross-functional environments. Spanish is a plus. LI-POST Job - Administration Schedule - Full time