Sobre

• Description - Currently pursuing a degree in Business Administration, Industrial Engineering, Economics, Information Systems, or related fields. - Attention to detail and a commitment to data accuracy. - Good communication and interpersonal skills; comfortable working in cross-functional and cross-country environments. - Proficient in Microsoft Office tools (Excel, PowerPoint, Outlook). - Interest in process optimization and customer operations is desirable. - Effective communication, collaborative mindset and teamwork skills in cross-functional environments. Spanish is a plus. LI-POST Job - Administration Schedule - Full time - Support the execution and monitoring of operational processes across customer accounts (e.g., onboarding, contract management, issue resolution). - Collaborate with cross-functional teams (Sales, Finance, Customer Support, Delivery) to ensure a seamless customer experience. - Assist in updating and maintaining account records and operational documentation in relevant systems and tools (e.g., CRM, ERP). - Participate in data analysis and KPI tracking for account health, operational efficiency, and customer satisfaction. - Identify and document process improvement opportunities based on recurring issues or workflow inefficiencies. - Prepare reports and dashboards to support operational reviews and business insights.