Highly organized and communicative VA needed for Austin, Tx based company.

Highly organized and communicative VA needed for Austin, Tx based company.

Highly organized and communicative VA needed for Austin, Tx based company.

Upwork

Upwork

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34 minutos atrás

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Virtual Assistant for FW83 Holdings: FW83 Holdings is a diversified investment and operations company based in Austin, TX. Our portfolio includes vehicle rental, Buy Here Pay Here (BHPH) financing, and strategic financial models. We are seeking a Virtual Assistant (VA) to support daily operations, payment tracking, and financial reporting. Role Overview: The VA will ensure smooth operations by monitoring customer payments, tracking obligations, reconciling accounts, and providing weekly reports. The ideal candidate is organized, detail-oriented, proactive, and reliable, with strong communication skills. Key Responsibilities: 1. Vehicle Operations Support Track and reconcile payments across Stripe, Mercury, Zelle, Cash App, and Venmo. Confirm insurance renewals and maintain logs of insurance status. Provide weekly updates on rental and BHPH customer accounts. 2. Obligations Tracking Maintain a calendar of FW83 Holdings’ recurring obligations (vehicle notes, insurance premiums, SBLOC interest, Amex, etc.). Provide reminders 2–3 days in advance of due dates. 3. Reporting & Accountability Deliver a weekly report covering: Rental & BHPH account statuses Payment collections and outstanding invoices Insurance updates Personal Obligatory payments due/paid Provide a monthly reconciliation across all payment channels. 4. Communication & Coordination Liaise with operational partners (such as Sikker Automotive) to verify compliance. Escalate any late payments, customer issues, or operational risks immediately. Qualifications Excellent English; Spanish bilingual is a plus. Proficient in Stripe, spreadsheets (Google Sheets/Excel), and payment tracking tools. Highly detail-oriented, organized, and proactive. Prior VA, bookkeeping, or financial/admin support experience strongly preferred. Compensation & Schedule $8–$15/hour depending on experience. Part-time (~20 hours/week) with potential to expand into full-time. Must be available during CST business hours for check-ins.