Sobre

Your future starts here You are in charge of IT user support in a Swiss multinational company in Konolfingen (between Bern and Thun). As part of a small but dynamic team, you manage different types of IT requests. As ICT Supporter you work full time on-site (no remote work possible) within a team to provide qualified support at our client's site You provide support to users in the event of software and hardware faults, directly on site You are responsible for guaranteeing the good image and quality of service of Swisscom at the customer's premises You are a good listener and have good customer relations skills Your skills: You have successfully completed your IT apprenticeship (EFZ Informatiker/in) and have a first professional experience of at least 2 years in both 1st and 2nd level support You have the willingness to work onsite in Konolfingen (between Bern and Thun) 5 days a week Comprehensive and versatile specialist knowledge in end-user computing, Windows 10/11 and M365 A very good communication and analysis skills, you know how to respond to our customers and independently solve problems and document support cases Proficiency in English is mandatory Good knowledge of German is a real advantage As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience. These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your Benefits. Is it a match? Apply now. Discover your possibilities Any questions? Here you'll find answers to the most important and frequently asked questions. To all recruitment agencies: Swisscom does not accept agency CVs. Please do not forward CVs to our job's alias, Swisscom employees or any other organisation location. Swisscom is not responsible for any fees related to unsolicited CVs. Contact person Laura Panzo, Nicole Poulin Talent Acquisition Manager +41 (58) 2215759 Your homebase Swisscom (Schweiz) AG Genfergasse 14, 3011 Bern As Innovators of Trust we enable and shape the digital future - for our customers and ourselves. With innovative products and services and the trust of our customers, we create unique customer experiences with a lasting impact on the environment and society. In Switzerland and around the world. We focus on three values that define the attitude with which we do our work. Trustworthy - we are close to our customers and employees and act responsibly and reliably. Committed - we pursue our goals with passion and we focus on what's important. Curious - we are continually developing and always grasp new opportunities. For Swisscom, employees are the key to success. As a leading ICT company, we impress with high-performing teams and a motivating culture. We focus on people, continue to attract and retain the best talents in the future, develop future-oriented skills and convince with a diverse and high performing organisation. For more information about working at Swisscom, please click here and follow us on LinkedIn cablex is a fully owned subsidiary of Swisscom. The company specialises in the construction, maintenance and operation of high-performance ICT and network infrastructure solutions as well as the planning and implementation of future-oriented Smart ICT infrastructure projects. For more information about working at cablex, please go to the cablex Career Page