Sobre

• At EBANX, you’ll help expand access to payments and technology in some of the world’s most dynamic markets. We’re a unicorn-status fintech, AI-powered, and scaling fast across 29 countries and counting.
• Our platform connects leading global companies to more than 1 billion consumers, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.
• If you’re looking to be part of a company that’s transforming the future of payments with clarity, ambition, and real-world impact — we’d love to meet you.
• Our Commercial team is responsible for connecting merchants and partners who are reshaping the most promising markets around the world. From prospecting to long-term relationship management, we ensure every partner grows with us and achieves consistent results.
• It’s the talent, dedication, and strategic mindset of this team that build lasting partnerships and drive real impact across the markets we serve.

Your day-to-day impact

• Oversee and grow a portfolio of strategic partners by implementing commercial initiatives designed to drive consistent year-over-year revenue growth.

• Develop and drive a pipeline of new products, market expansion, and share-of-checkout opportunities to increase volume and revenue within a global strategic partner relationship and their merchants;

• Build and maintain trusted relationships, acting as the voice of the customer: understanding their priorities, pain points, and expansion plans, and communicating these effectively across internal cross-functional teams;

• Ensure outstanding internal and external communication — address client demands, convey compelling value propositions, and communicate EBANX’s product roadmap or sensitive updates clearly;

• Monitor, measure, and propose strategies to continually improve partner and merchant performance, payment method optimization, market penetration, and brand advancement;

• Collaborate closely with a diverse cross-functional team (product, marketing, operations, risk, legal, finance) to maximize partner satisfaction and advocacy;

• Maintain a strong understanding of our competitive landscape and business strategy;

• Diligently report on sales pipeline progression within Salesforce, requiring strong organization and accuracy;

• Provide feedback to leadership on how to optimize the sales cycle, enhance sales channels, and strengthen brand positioning;

• Represent EBANX and its values with professionalism and positivity at all times;

Must-haves to shine in this role

• Proven experience as a Key Account Manager with a consistent record of exceeding targets;

• Previous experience of 5 years in the payments industry;

• Deep understanding of merchant and partner payment environments and needs;

• Strong analytical skills, high attention to detail, and solid organizational ability;

• Proven experience using Salesforce CRM to manage pipelines, forecast revenue, and maintain sales discipline;

• Ability to translate CRM and data insights into actionable account or territory strategies;

• Self-starter comfortable in a fast-paced, entrepreneurial environment;

• Tenacious, resilient, and solution-oriented mindset;

• Excellent communication, presentation, and persuasion skills;

• Strong planning, prioritization, and time management discipline;

• Valid passport and willingness to travel (up to 30% of the time);

• Fluent English (it will be tested). A secondary language is a plus.

EBANX offers

• Performance Bonus: Annual bonus program based on company results.

• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.

• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.

• Language Classes: Language classes to support your personal and professional development.

• Health & Well-being: Medical and dental plans with extensive coverage, including dependents and wellness programs.

• Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.

• Well-being Program: Access to activities and resources that promote physical and mental health.

• Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.
• ✨ An Out Of The Ordinary career is waiting for you here!