MID-LEVEL IT SUPPORT ANALYST (FOCUS ON DYNAMICS 365) (31473)
Bosch Group
Adzuna
Brasil
•4 dias atrás
•Nenhuma candidatura
Sobre a vaga
Descrição da vaga - Review support tickets, triage and investigate. Apply solutions where possible, escalate to 3rd parties if needed and ensure tickets meet SLA’s - Main contact for support in HCNA - Update and create documentation - Work closely with support/functional teams in UK/Portuguese teams to ensure handovers are performed correctly.
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