Sobre

• David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a QC and Training Manager for their Gaming studios in São Paulo, Brazil.
• Position: QC and Training Manager
• Location: São Paulo, Brazil
• Employment type: Full-time
• Remuneration: Base salary

DUTIES AND RESPONSIBILITIES

• Lead and manage Quality Control and Training functions
• Oversee quality reviews, training delivery, and performance monitoring
• Ensure compliance with regulatory requirements and internal standards
• Drive continuous improvement through quality and training initiatives
• Monitor KPIs, analyze data, and identify performance gaps
• Develop and optimize quality processes and training programs
• Review reports and present insights to senior management
• Manage, coach, and develop QC and Training teams
• Handle complex quality or training-related cases when required.

REQUIREMENTS

• Bachelor’s degree in a relevant field; Master’s degree is an advantage
• Strong experience in quality control and training operations
• Proven leadership experience managing teams
• Excellent communication skills in English
• Solid knowledge of quality standards and training methodologies
• Experience working with KPIs, reporting, and data analysis
• Strong organizational, problem-solving, and stakeholder management skills.

BENEFITS

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Performance bonuses
• Private health insurance
• Free gym membership.