Sales Operations Supervisor

Sales Operations Supervisor

Sales Operations Supervisor

Solera

Workday

São Paulo

29 minutos atrás

Nenhuma candidatura

Sobre

Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Role We are looking for a proactive and driven individual to join our team as a Sales Coordinator. The Sales Coordinator will be a key figure in the success of our Sales function and is responsible for supporting our Sales Team with their administrative duties on existing accounts and new customers. Partnering with various areas of our Sales function, you’ll be helping drive revenue by assisting internal teams and stakeholders with billing and general support. What You’ll Do * Support the overall initiatives and customer relationship management (CRM) processes of the sales team, including research, preparation, and presentations * Ensure accurate customer set-ups and fulfillment processes are implemented efficiently, assisting the sales teams in delivering their revenue targets * Sales Operations Planning * Suggest recommendations to improve efficiency and service * Knowledge specialist within your area and working knowledge of other Solera products * Serve as the point of contact for billing and order related queries * Prepare and review proposals, quotes and contracts when required * Verify renewal of public agencies contracts * Distribution of Leads * Assist the Sales team in gathering necessary documentation * Manage the Sales Pipeline through the Salesforce CRM system * Assist the Financial department in verifying invoices and payments through the TOTVS ERP system * Analyze Sales Performance by preparing weekly reports to be sent and reviewed by the LATAM Director What You’ll Bring * A proven track record delivering high quality customer service and support in a customer focused environment * Experience in order processing, accounts control or similar * Familiarity with Sales/Order Coordination * Proficiency with Microsoft Office suite of products * Strong interpersonal and communication skills with strong customer orientation * Strong organizational and time management skills - able to focus on urgent and important tasks, avoids * Strong attention to detail, able to multi-task, follows through and meets all deadlines * Ability to work in a team environment that is cross-functional * Comfortable working in a fast-paced setting * Fluent in Portuguese/English, Spanish/are a must It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. #LI-AC1 Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.