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Salesforce Consultant / Developer

Job Title: Salesforce Consultant / Developer

Location: Remote (Supporting US Client, EST Timezone)

Job Type: Full-time

About the Role: We are seeking a skilled Salesforce Consultant or Developer to join our expanding AMS support team for a leading US-based client. The role requires strong Salesforce expertise in consulting and/or development, excellent communication skills, and the ability to deliver high-quality support and enhancements.

Key Responsibilities:

• Provide day-to-day support, maintenance, and enhancement of the client's Salesforce environment.
• Gather business requirements and translate them into functional and technical specifications.
• Design, configure, develop, and implement Salesforce solutions (Sales Cloud, Service Cloud, etc.).
• Manage and maintain integrations with other systems.
• Collaborate with client teams and internal technical resources.
• Troubleshoot and resolve system issues in a timely manner.
• Maintain system documentation and support user training efforts.

Requirements:

• Proven experience as a Salesforce Consultant or Developer.
• Salesforce certifications (Administrator, Platform Developer I/II, Sales/Service Cloud Consultant, etc.) highly preferred.
• Strong knowledge of Apex, Visualforce, Lightning Components (Aura/LWC), Flows.
• Experience with integration tools and APIs.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.
• Ability to work independently and proactively in a remote setting.

Nice to have Qualifications:

• Experience with ChatGPT 4.0 prompt engineering or similar AI tools, particularly document ingestion use cases, is a significant advantage.