Sobre

• Senior DevOps Engineer
• Who We Are
• Welcome to TELUS Digital, where innovation meets impact. As an award-winning digital product consultancy, we're shaping the future of digital experiences through cutting-edge technology, agile thinking, and a culture that puts people first.
• We are the global digital section of TELUS, one of Canada’s largest telecommunications providers. Our global teams deliver transformative digital solutions and customer experiences for industry leaders in consumer electronics, finance, telecommunications, and utilities. With robust multi-shore delivery capabilities, multi-language programs, and secure infrastructure, we ensure exceptional service backed by our multi-billion-dollar parent company.
• Location and Flexibility
• This is a hybrid role, which we’ve termed Work from Near (WFN). This model requires the ability to work on-site from our São Paulo - SP or Porto Alegre - RS office throughout the week based on team needs, while still providing the flexibility to work remotely on other days. Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.
• The Opportunity
• As a DevOps Engineer, you will play a crucial role in ensuring the continuous delivery of our software products and services to our clients and internal stakeholders. DevOps needs vary by project, so we value flexibility and willingness to learn.
• Responsibilities
• Work with clients and delivery teams to influence technical decisions and business goals
• Design, implement, and maintain DevOps pipelines using Cloud engineering automation tools
• Ensure tickets are closed within Service Level Agreements (SLAs) and seek support when necessary
• Ensure software is deployed and managed securely and reliably
• Monitor and troubleshoot DevOps pipelines for smooth and efficient operation.
• Identify and implement improvements to make DevOps pipelines more scalable, reliable, and efficient.
• Document application releases, including configuration and content details.
• Demonstrate familiarity with configuring, testing, and delivering core systems.
• Deliver configuration as code for reproducibility and scalability.
• Adapt working style to support teammates, practice active listening, and offer help when needed
• Stay updated on the latest DevOps trends and technologies.
• Qualifications/Skills
• 3+ years of experience as a DevOps engineer or related role.
• Professional and empathetic in client interactions, focusing on understanding and promoting client interests.
• Experience with configuration management and infrastructure as code tools, including AWS CloudFormation
• Take full ownership of tasks, ensure completion, and manage time responsibly.
• Strong problem-solving and troubleshooting skills.
• Excellent communication skills, including the ability to provide and receive feedback constructively.
• Strong experience with Flux CD, Azure ADO pipelines, and other cloud engineering automation tools.
• Experience with AWS or Azure cloud platforms.
• Experience with CI/CD pipelines.
• Experience with Kubernetes and Docker.
• Bonus Points
• Experience with Ansible, Terraform, Puppet, Chef, Salt
• Why TELUS Digital?
• At TELUS Digital, you’ll work with world-class brands like FOX, HBO, PepsiCo, and Domino's, building transformative digital products that impact millions. Our global reach allows you to collaborate with diverse, international teams, solving complex problems and delivering tech-driven solutions that matter.
• We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering. Our teams embrace Agile methodologies, continuous integration and deployment (CI/CD) pipelines, and a DevOps-first mindset to deliver solutions at scale.

In addition to being part of an international and innovative consultancy company, you will have

• A Global Innovation Hub: Be part of an international consultancy at the forefront of technology
• Work-Life Harmony: Enjoy flexible hours and autonomy to balance your professional and personal life
• Cutting-Edge Tech Playground: Dive into the latest technologies and shape the future of digital solutions
• Prestigious Partnerships: Collaborate with world-renowned brands, making a real impact in the market
• Growth-Centric Environment: Thrive in our collaborative ecosystem with a clear career development path
• Global Exposure: Embrace optional international travel opportunities to broaden your horizons

Some of our benefits

• Health and dental plan
• Life insurance
• Monthly voucher for meals, culture, education, health and mobility
• Child care assistance and more!
• Equality
• At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.
• We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that Information with us.
• For more information on how we use your information, see our Privacy Policy.
• #LI-Hybrid