Sobre

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role AspenTech is looking for a new Sr Customer Enablement Specialist in Rio de Janeiro. This role will serve as a central coordination hub across multidisciplinary teams including geoscientists, data management professionals, software specialists, and client stakeholders, to ensure high-quality, on-time delivery of Upstream projects using AspenTech’s Subsurface Science & Engineering software suites. This is a high-impact opportunity to directly support one of Aspen Technology’s largest and most strategic customers in Latin America while contributing to Aspen Technology’s continued growth and success in the region. Your Impact Provide loyalty-inspiring customer service that drives user engagement and sustains product usage. Serve as the primary coordination point between geoscientists, data management teams, software specialists, and customer stakeholders to ensure seamless project delivery aligned with defined scope, schedule, quality, and contractual commitments. Track and manage project milestones, deliverables, risks, and dependencies, proactively escalating issues and driving resolution within Aspen Technology. Facilitate and support project governance activities, including planning sessions, technical workshops, and regular status meetings with internal and external stakeholders. Ensure adherence to contractual obligations, identifying and communicating potential risks or gaps to management in a timely manner. Prepare and deliver activity reports, project updates, and status communications to customers and internal management as required. Provide timely and accurate KPI reporting for operations, financial, and corporate requirements. Collaborate with other Aspen Technology functions to maintain and develop business opportunities. Develop strong relationships with Customer, building an understanding of their business needs and operational challenges. Contribute to the continuous improvement of project coordination practices, delivery workflows, and customer engagement models. What You'll Need Bachelor's degree in IT, Engineering, Data Science or Geosciences. Minimum of 5+ years of relevant experience in IT, engineering, data science or geoscience related disciplines. University experience may count. Experience managing Upstream Data Experience coordinating Upstream Projects across multidisciplinary technical teams, including geoscientists, data management professionals and software specialists. Familiarity with methodologies, tools, and best practices for tracking milestones, risks, and deliverables. Experience creating dashboard and reporting metrics to track project performance and operational KPIs. Familiarity with data and workflows to support quantitative seismic inversion projects. Previous experience working on-site with customers is a plus. Ability to present complex information in a clear and concise manner utilizing strong written and verbal communication skills. Ability to identify opportunities that create value for customers with a strong customer first mindset. Ability to proactively take the leads in resolving complex technical issues and/or difficult organisational problems with an innovative approach. Ability to manage multiple responsibilities and competing priorities. #LI-AD1 AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks. If you're looking to make a difference every day and push the limits of performance, AspenTech is doing things no one else thought was possible. As a leading industrial software partner, we help companies all over the world run safer, greener, longer and faster. With over 3700 employees and more than 60 global locations, AspenTech is meeting today's sustainability and business challenges head-on with unmatched expertise, cutting-edge AI-powered technology and a passion to innovate. AspenTech is an Equal Opportunity/Affirmative Action employer. AspenTech does not discriminate against employees or applicants on the basis of age, race, color, religion, creed, ancestry, sex, sexual orientation, gender identity or expression, pregnancy or related conditions, marital status, familial status, national origin, disability, medical condition, genetic information, citizenship, military service or protected Veteran Status or any other basis protected by applicable federal, state, or local law. Reasonable Accommodation: We will provide reasonable accommodations to qualified individuals who have a disability or sincere religious reasons to request accommodation, when necessary to enable the individual to participate in the job application or interview process. If you wish to request an accommodation, please contact us at recruiting@aspentech.com. GDPR Privacy Notice: AspenTech collects a range of personal information during the recruitment process. This may include the following personal or special categories of personal data: recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; your contact details and date of birth; your gender; your marital status and family details; your identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement; your racial or ethnic origin; any criminal convictions and offences. AspenTech Security and Privacy Policy Plan Participants Enrolled in the AspenTech US Medical Plans: The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRF’s). The MRF’s for the benefit package options under AspenTech’s US Employee Benefit Plan are linked below: Transparency in Coverage Rule - Machine Readable Files Transparency In Coverage Rule And Consolidated Appropriations Act Overview and FAQS