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About Rimini Street Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise applications, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI). Position Summary The Senior Software Engineer is responsible for developing API interfaces using standard protocols like REST, SOAP, XML and JSON. These interfaces will connect ServiceNow with other systems that are not commonly supported by ServiceNow. Scope also includes troubleshooting compatibility issues in legacy applications on modern operating systems, implementing software solutions for ERP compatibility, and contributing to advanced development initiatives including AI integration. Key Responsibilities Develop API interfaces using industry standards between ServiceNow and other Applications. Troubleshoot compatibility issues in legacy applications on modern OS (Windows/Linux). Implement software solutions using C++, Rust, and .NET for ERP compatibility. Design and maintain system applications and libraries. Work with cloud services (Azure) and deployment pipelines. Collaborate on AI model integration and frameworks (LlamaIndex, Semantic Kernel). Required Qualifications Bachelor’s degree in computer science or related field. 10+ years of experience in software engineering roles. Proven track record in troubleshooting and system-level programming. Experience with ERP systems and enterprise application support. Preferred Skills Expertise with ServiceNow Integration and supporting platform components. Strong knowledge of operating system internals and software troubleshooting. Experience with .NET, C++, Python, and DevOps practices. Familiarity with AI coding assistants like GitHub Copilot. Open-source involvement and technical blogging. Experience in developing AI agents within ServiceNow platform for workflow automation and intelligent ticket handling. Education Bachelor's degree or equivalent from accredited institution Language Fluent Portuguese and English. Spanish as a plus. Location Brazil, remote Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 6,000 signed clients, including over 200 of the Fortune 500 and Global 100 companies. Over 2,000 team members, 30 offices in 21 countries, supporting clients in over 160 countries. US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit https://www.riministreet.com Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees. In 2005, we disrupted the industry by pioneering extraordinary enterprise software support powered by extraordinary people. Our work is challenging and meaningful, allowing everyone at Rimini Street to start and end each day with a sense of achievement and purpose. We are looking for talented, passionate people to help us build our future at Rimini Street. Feel free to connect with us by signing up to receive updates on new jobs and opportunities! Create an account and sign up to create your job alerts! Link below: Rimini Street Career Job Alerts