Sobre

As a 2 Systems Engineer you will: Serve as a client-facing technical expert and the final escalation point before Engineering. Troubleshoot and resolve complex technical issues across Windows, Active Directory, Exchange/O365, networking, and cloud environments. Manage approximately 20 active support tickets daily, owning each case from start to resolution. Responsibilities Troubleshoot and resolve escalations across Windows Server, Active Directory, Exchange/O365, Terminal Services, and network…