Sobre

As the Technical Writer, you will create clear, accurate fitting instructions for automotive products. You’ll work closely with a small, dedicated team, using rendered towbar drawings and competitor instructions as references to deliver professional, step-by-step guides that ensure a safe and simple installation process for installers.

Responsibilities

• Write step-by-step installation instructions using the company’s Word template (and assist with refining it where needed).
• Translate technical drawings/renders into clear documentation with supporting diagrams.
• Extrapolate missing details logically (e.g., sequence, positioning, cutouts) while flagging any uncertainties — no unsafe guessing.
• Review and cross-check multiple data points to create complete, accurate outputs.
• Document kit contents, required tools, vehicle preparation, installation sequence, torque values, and final checks.
• Deliver final files in both Word and PDF.

Requirements

• Bachelor’s degree in Engineering, IT, Multimedia Arts, or related field
• Minimum 3 years of technical writing experience.
• Experience with technical drawing and image editing, with proficiency in Adobe Illustrator or Photoshop (minimum requirement) for line design and image preparation.
• Familiarity with other vector/illustration tools (e.g., Inkscape, CorelDRAW, AutoCAD LT, SolidWorks Composer) is highly regarded.
• Comfortable using AI tools to streamline writing, formatting, or illustration tasks.
• Strong MS Word skills and ability to export to PDF.
• Exposure to the automotive industry (advantageous but not required).
• A proactive attitude, willingness to learn, and commitment to developing into a long-term role.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Monday to Friday 5AM to 2PM PHT
• HMO with 1 free dependent and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

We’re not your typical BPO — we’re a Managed Service Provider (MSP) centered on people and their success. Most of our roles are work from home, on day shift, and offer the chance to work directly with leading clients in Australia, New Zealand, and now the UK as part of their team.

We offer a people-first culture where you're valued, not just counted.

To learn more about us visit our socials:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/

Twoconnect is an Australian-owned managed offshoring services provider. We help improve efficiency and reduce operating costs by seamlessly integrating remote staff in the Philippines with local operations.