Sobre

This is a is a leadership role responsible for overseeing the development, implementation, and continuous improvement of software quality assurance processes within an organization (functional & automated). This position ensures that software products meet the required quality standards before releasing to customers, minimizing defects, and ensuring excellent user experiences. The ideal candidate should have proven leadership success and be collaborative, enabling delivery in a highly collaborative work environment.

AI tools a huge plus ***

Requirements

• Education:  Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience).
• Experience:  10+ years in QA roles with at least 5 years in a leadership position. Experience in managing large QA teams and implementing end-to-end quality processes.
• Technical Skills:  Proficiency in various QA tools (e.g., Selenium, qTest, Copilot), test management software, and defect tracking tools (e.g., Jira). Strong knowledge of automation frameworks, performance testing, and continuous integration.
• Leadership Skills: Proven experience leading cross-functional teams, mentoring staff, and making high-level decisions that impact software quality.
• Strong Analytical and Critical Thinking Skills: Ability to think critically and creatively to resolve complex testing challenges.

Dsirable Attributes:

• Strong knowledge of Office tools (Word, Excel, Power Point) 
• Experience in the healthcare and/or pharmaceutical industry desired
• Experience with Salesforce, .NET, Angular and Data Testing
• Experience implementing & utilizing AI for testing purposes.

Strategic Leadership:

• Develop & implement the overall Software Quality strategy in alignment with business goals and client (internal & external) expectations.
• Establish quality assurance metrics, processes & best practices to drive efficiency throughout the development lifecycle.
• Present metrics monthly & quarterly to IT Leadership team

Quality Management:

• Oversee and drive the creation and execution of comprehensive test plans, test cases, and test scripts.
• Ensure effective implementation of quality control processes, such as automated testing, regression testing, performance testing, and user acceptance testing (UAT).
• Drives implementation of end-to-end test processes

Process Improvement:

• Continuously evaluate and refine QA processes and workflows to improve efficiency, effectiveness, and the quality of deliverables.
• Advocate for and implement industry best practices, tools, and methodologies (e.g., Agile, Continuous Integration/Continuous Deployment, DevOps).
• Lead initiatives to implement automated testing frameworks and tools to enhance the quality assurance process.

Collaboration & Communication:

• Work closely with software developers, product managers, business analysts, and other stakeholders to ensure product quality requirements are clear and achievable.
• Communicate QA findings, progress, and challenges to senior management and cross-functional teams.
• Provide feedback to development teams on product improvements and areas requiring additional focus to meet quality standards.
• ‘Dive In’ with the QA team when blockers or constraints are potentially going to negate on-time, quality delivery.

Risk Management:

• Identify and assess quality risks and proactively address issues that may impact product performance, usability, and customer satisfaction.
• Develop and execute plans for handling high-risk or complex testing challenges.

 Team Development & Training:

• Lead and manage a team of QA leaders & engineers.

• Hire, mentor, and develop QA professionals, providing ongoing training and career development opportunities.
• Foster a collaborative and high-performance QA culture within the team, encouraging innovation and knowledge sharing.
• Develop programs to motivate QA team to higher efficiency and defect identification.

Reporting & Documentation:

• Provide regular reports on the status of QA efforts, including test coverage, defect ratio & trends, automation trends, and overall quality.
• Maintain documentation for test strategies, test cases, and quality metrics.

 Customer Focus:

• Understand customer expectations and ensure that products meet these expectations for usability, stability, and performance.
• Stay updated on customer feedback and use it to inform quality improvement efforts.

Benefits

Supportive, progressive, fast-paced environment

Competitive pay structure

Matching 401(k) with immediate vesting

Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Although AssistRx was formed in only 2009, we have capitalized on our 30 years of combined experience working within the specialty distribution channel, both in caring for patients as well as close collaboration with pharmaceutical manufacturers. Our simple goal is to apply innovative solutions to provide greater access to therapy.

Through years of exposure and insider knowledge, AssistRx (ARX) has become intimately acquainted with specialty therapy distribution, but has also identified shortcomings that exist in meeting patients’ needs using the current industry methodology. Seeking to detangle the intricate complications that arise in this niche market, ARX has developed exclusive technology with our iAssist product and, when combined with our customizable features and superior service, we are confident it will be exactly what your organization needs to resolve prevalent issues and excel in customer care. In fact, we believe our unique technology will revolutionize the current specialty distribution market by creating a seamless and efficient system to ensure benefits to all parties involved.

AssistRx, as a company, is dedicated to developing technology solutions and offering premium customer service for the specialty pharma industry. Improvement in the delivery of patient care has been a core motivation for ARX as we have partnered with healthcare companies, and it will continue to inspire us to find better solutions to continue to meet needs in this ever growing and changing market.

AssistRx, Tomorrow's Technology Today.